Terms of Agreement

The Terms of Agreement that the student accepts during registration.

Cancellation Policy

The Terms of Agreement also include the Cancellation Policy, which is summarised as follows:

In accordance with the Consumer Protection Act, the student has the right to cancel the course participation without giving a reason and without costs for fourteen (14) days from the conclusion of the Agreement, as described in more detail in the cancellation instructions and form provided to the student.

If the student registers for a course that starts earlier than fourteen (14) days from the conclusion of the Agreement, it is the student’s express request to start the service before the fourteen (14) day cancellation period according to the Consumer Protection Act has expired. In this case, the student’s right to cancel the Agreement and course participation without costs ends at the beginning of the course at the latest. Logging into the learning environment or booking theory and driving lessons is considered the student’s express request to start the course.

The student’s right to cancel the Agreement remains in effect regardless of starting the course, but the driving school has the right to collect and the student (and the guardian of the underage student who signed the Agreement (electronically) jointly with the student) has the obligation to pay a cancellation fee of EUR 99 and a charge according to the price list for the teaching already given.

If the student otherwise discontinues the course after the 14-day right to cancel in accordance with the Consumer Protection Act has expired, the driving school has the right to charge and the student (and the guardian of the underage student who has signed the Agreement (electronically) jointly with the student) has the obligation to pay a cancellation fee of EUR 99 according to the Agreement and a charge according to the price list for the teaching already given.

Please note that booked driving lessons must also be cancelled by 12 noon on the previous weekday. Missed lessons/late cancellations will incur a cancellation fee (simulator à 49 EUR, live/simulator with instructor à 89 EUR). In cases of illness, we do not charge for booked lessons if a sickness absence certificate is delivered. The sickness absence certificate must be submitted to the driving school within 14 days of the cancellation. The certificate is sent to invoicing via Securedmail (more information on the customer service page).